Coming with Nuvia 2.0 · Nuvia Market
Nuvia Market is coming soon with Nuvia 2.0, in the Marketplace tab. You’ll be able to buy something for yourself, gift it to your match from the chat, or ask them for the gift you’d like. Heart Events sells and delivers it.
Two tabs in the app
Buy for yourself
It all happens in the app, in six steps. Everything is paid up front, with a single shipping fee per order, however many items.
In Marketplace › Store: categories, search, and the catalog as a PDF if you prefer.
See its photos, what it includes and how many are left; pick a color or model if it has them. Questions? Tap “Ask” and get an answer right there.
Gather what you like and, in the cart, choose “For me”.
Choose the zone —Lima or the provinces— and enter your address. Search it on Google Maps or drop a pin.
By card or Yape instantly, or with Yape, Plin or a bank transfer by uploading a screenshot of the payment.
See whether the payment is pending, under review or paid, and open a thread to ask about that purchase.
Your cart
LimaS/ 20
Metropolitan Lima or Callao
ProvincesS/ 40
Any other province of Peru
My purchases
“Ask about this purchase”, on every order
Send a gift
Gifts go between confirmed matches, with both profiles verified. You never see their address or phone: only Heart Events and the courier do.
From the cart
From the chat
You got a gift!
Enter my address and phone
No, thanks
A card arrives in the chat. To accept it, they enter their address and phone (and, for Heart Events gifts, the delivery day and time slot). If they do not want it, they tap “No, thanks” and we let you know.
Your address and phone are only seen by Heart Events and the courier: never by whoever sent it.
Ask for a gift
PremiumAsking for gifts is part of Premium. Your match decides whether to gift it: if they accept, they pay and you choose where to get it.
In the cart, “Ask as a gift”; or in the chat, “+” → “Ask for a gift”. Pick your match and the shipping zone.
“Asked you for a gift”, with the price. They can tap “Gift it” and write a message for the card, or “Not now”.
They pay, and you enter your address and phone within the chosen zone. Changed your mind before that? “Withdraw request”.
Romantic experiences
In Marketplace › Romantic experiences you filter by occasion, pick a package, see what it includes and book it for a date and time.
Occasions
The app shows which times are taken: there is time left between bookings for the setup.
Book with the deposit the package shows and pay the rest on the day, or pay it all at once.
Once Heart Events confirms your payment, you sign the contract in the app. Everything is coordinated in the support chat.
Payments and delivery
Card
Credit or debit card, instantly, through Culqi. Your details go encrypted straight to Culqi; Nuvia never stores them.
Yape
Yape right in the app, with your phone number and Yape’s approval code.
Yape, Plin or transfer
Yape, Plin or bank transfer: pay from your own app and upload the screenshot with “I paid, upload receipt”. We check it and confirm.
One shipping fee per order. The app shows the exact amount when you pick the zone; today it is:
For now we only ship within Peru. Heart Events gifts, and carts mixing them with Store products, are delivered in Metropolitan Lima and Callao.
For Heart Events gifts you choose the delivery day and time slot. For the Store you confirm where to reach you and we arrange the delivery with you. You see every status in the app.
When you pay by card or Yape we send the receipt to the email you give. If you uploaded a screenshot, we let you know once the payment is confirmed.
Every purchase has an “Ask about this purchase” button, and every product an “Ask” before you buy. The team replies right there.
Questions
Heart Events, our partner. Nuvia is where you choose, pay and track your order.
To a confirmed match, and both of you need a verified profile. If either is missing it, the app says so and you can ask them to verify.
No. Their address and phone are only seen by Heart Events and the courier. You see the statuses: paid, being prepared, on the way, delivered.
We let you know in the chat. For what happens with your payment, write to us from “Ask about this purchase” and we sort it out with you.
Asking for gifts is part of Premium. Buying for yourself and sending gifts are not.
Yes, Store products reach any province of Peru, with their own shipping fee. Heart Events gifts are delivered in Metropolitan Lima and Callao.
You can pay with Yape inside the app instantly, or pay from your own app and upload the screenshot. While we check it, your order shows “Payment under review”.
Your turn
Download Nuvia, match with someone near you, and give Friday a plan. Getting started is free.
Nuvia Market is in the app: download it and open Marketplace.
