Frequently asked questions
And if yours is missing, write to us.
Yes. Using Nuvia costs nothing. The only part with a subscription is the dating section: you try it free for 5 days, then it is US$5 a month at a fixed price, and you can cancel whenever you want. Gifts and experiences are paid one by one because they are real things somebody prepares and delivers — you see the price before confirming, with nothing added at the end.
No. Plenty of people open it only to send flowers, a board or a package to someone they already love. Finding a partner is just one option on the menu, and you can ignore it.
Flowers, boards and gifts are delivered in Lima, and the experiences happen at venues we work with. When you choose, we tell you whether we reach that address before you pay.
From your profile, under Verification. We ask for a gesture in front of the camera right then, so a saved photo will not do. It usually takes a few minutes, and the badge appears afterwards.
Only someone you matched with. If the interest is not mutual, there is no chat. And you can block at any moment without the other person being told.
Yes. Pausing takes you out of Discovery and nobody new can find you, but you keep your matches and conversations. Turn it back on whenever you want.
They are deleted: profile, photos, messages and dates. There is no copy waiting for you to come back. If you just want to disappear for a while, pause your profile instead.
A person reviews it, not an automatic filter. While that happens the account can be paused. We never tell anyone who reported them.
We are starting in Peru and opening city by city. The app works anywhere, but you will see more people where there is already a community. Write to us if you want us in yours.